The TeamViewer Quick Support device application can be pre-installed through Intune for a streamlined device experience. With the combination of Intune and TeamViewer, your helpdesk team can now start a remote assistance session with your end users on Android devices, making it easier than ever to help users with training, support issues, or step-by-step walkthroughs of device or application usage.
Remote assistance on Android devices just got better with Intune and TeamViewer’s expanded integration. On Allegro 3, this app will appear in portrait instead of landscape until you are connected.First published on CloudBlogs on Jun 06, 2017 TeamViewer for Archer 3 and Allegro 3įor Archer 3 and Allegro 3, download and install the following APK for remote viewing: It may or may not still work on your Mesa 2. Note: TeamViewer for Mesa 2 Android is no longer supported by TeamViewer. If not, the unit may lock up and require a reboot.
Immediately press the Home button (circle). To allow an incoming TeamViewer session on Mesa 2 Android, When prompted, enable installation of apps from unknown sources. If instructed, run the TeamViewerQSAddon_teclast.apk file. Extract and run the TeamViewerQS.apk file. Locate this file under Locations > Primary > Download. After downloading, open the Astro file manager app. Download and install the app.įor Mesa 2 Android, download and install the following file: 
Android devices will be taken to the TeamViewer app in Google Play. Windows devices will automatically download an executable. 
TeamViewer will detect the operating system. Using the device that needs support, click on the above link. TeamViewer for Mesa 2 and Mesa 3įor Mesa 2 and Mesa 3 Windows, Mesa 3 Android, and other Windows PCs, click on the following link: If you are trying to connect your handheld to a Windows PC, it's helpful to install TeamViewer on the PC before contacting us. Doing so allows a support engineer at Juniper Systems to remotely diagnose and repair your rugged handheld computer. This article provides links for downloading and installing TeamViewer.
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